NURS FPX 6214 Staff Training Session Presentation Example

NURS FPX 6214 Assessment 4 Staff Training Session

NURS FPX 6212 Staff Training Session Presentation Assignment Brief

Course: NURS-FPX 6214 Health Care Informatics and Technology

Assignment Title: Assessment 4 Staff Training Session

Assignment Overview

In this assignment, you are tasked with developing and recording a 10-15 slide audiovisual presentation to introduce staff personnel to a new or upgraded telehealth technology. This presentation aims to support the implementation and use of the technology within your healthcare organization. The successful deployment of the technology hinges on effective training, and your role as a nurse leader is crucial in ensuring that the staff is well-prepared to utilize the new system.

Understanding Assignment Objectives

The objective of this assignment is to evaluate your proficiency in several key competencies:

• Evaluate technologies used to gather patient data, inform diagnoses, and enhance care quality, safety, and outcomes.
• Develop a collaborative technology integration strategy.
• Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
• Promote effective technology use policies that protect patient confidentiality and privacy.
• Communicate effectively with diverse audiences, using an appropriate form and style consistent with applicable standards.

The Student’s Role

As a nurse leader, your role is to spearhead the implementation of the new telehealth technology within your healthcare organization. You will be responsible for designing and delivering a comprehensive training session to orient the staff to the technology. Additionally, you will need to address any concerns regarding patient confidentiality, privacy safeguards, ongoing training, and technical support.

Competencies Measured

This assignment will measure your competency in the following areas:

• Describing the purpose and use of the telehealth technology.
• Explaining the potential risks and benefits associated with the technology.
• Identifying the requirements for successful deployment, including appropriate training for providers, patients, and their families.
• Discussing patient confidentiality and privacy safeguards.
• Explaining how the organization will assess the effectiveness of the technology.
• Describing the type of ongoing training and technical support available to nursing staff.
• Supporting assertions and conclusions with relevant and credible evidence.
• Developing slides that augment the presentation.
• Communicating effectively with staff to support the implementation and use of the technology.

You Can Also Check Other Related Assessments for the NURS-FPX 6214 Health Care Informatics and Technology Course:

NURS FPX 6214 Assessment 1 Technology Needs Assessment Example

NURS FPX 6214 Assessment 2 Stakeholder Meeting Example

NURS FPX 6214 Assessment 3 Implementation Plan Example

NURS FPX 6214 Assessment 4 Staff Training Session Presentation Example

Slide 1: Title Slide

Assignment Title: NURS FPX 6214 Assessment 4 Staff Training Session

Subtitle: Enhancing Healthcare Delivery through Digital Innovation

Presenter’s Name: [Your Name]

Date: [Presentation Date]

Slide 2: Staff Training Session Introduction

• Introduction to Telehealth Integration:
  • Today marks a momentous occasion as we embark on a journey to revolutionize patient care within our esteemed institution, the Blue Ridge Medical Center.
  • We will explore the intricacies of telehealth integration and its potential to reshape healthcare delivery and improve patient outcomes.
• Exploring Telehealth Integration:
  • Telehealth has the power to bridge gaps in access to care, particularly in remote or underserved areas.
  • It enables real-time communication between patients and healthcare providers, fostering proactive and personalized care delivery.
• Unlocking Transformative Power:
  • Join me on this enlightening exploration as we unlock the transformative power of telehealth-integrated Electronic Health Record (EHR) systems.
  • Seamless integration of telehealth into our EHR system will streamline workflows, enhance communication, and ultimately elevate the quality of care we provide.

Speaker Notes:

Good morning, everyone. This is Ashley Jones, the nursing leader. I am here to provide training for the telehealth-integrated Electronic Health Record system. First, I invite you to this training session to introduce the new technology within our organization, Blue Ridge Medical Center. This webinar will help to enlighten your knowledge, resolve your queries, and help you adapt to the new system quickly so that we can launch the technology within our organization for enhanced patient outcomes and satisfaction (Haleem et al., 2021). If you have any questions regarding the training session, we have an entire session saved up for questions and queries at the end of the training, and I would gladly come back to your concerns.

However, if you have any further ambiguities regarding the interaction, please write them down or share them with your heads so we can prioritize them in our next training session. Before beginning the training session, here is a quick overview of the telehealth integration we aim to implement within our organization. The proposed telehealth-integrated EHRs are the medicine portal that was suggested to address the current condition of our organization and the lack of care, mismatched reports, medical errors, and associated appointment adherence issues. The need assessment proposed a telehealth-integrated Electronic Health Record system, such as a medicine portal within our organization, to improve clinical outcomes.

Slide 2: Objectives

Let’s jump into the objectives of the presentation and what we intend to cover in this training session.

• The purpose of the telehealth integrated EHRs and use and the downsides associated with it.
• Benefits and risks associated with Telehealth Integrated EHRs and contrary perspective to the technology.
• Highlight the necessity of the successful deployment of telehealth-integrated EHRs.
• Discussion on the privacy and confidentiality concerns associated with telehealth-integrated EHRs.
• Discussion on how the organization will evaluate the effectiveness of the technology.
• Discussion on the required ongoing training and technical support for the staff during implementation.
• Conclusion.
• Question and Answer session.

These objectives will guide us through the training session and ensure that we cover all essential aspects of the telehealth-integrated EHR system implementation.

Speaker Notes:

Before we embark on our journey into the realm of telehealth-integrated Electronic Health Record systems, let us take a moment to outline the objectives that will guide our exploration. By the conclusion of this session, you will gain a comprehensive understanding of the purpose, benefits, and challenges associated with telehealth integration. We will delve into the details of successful deployment, privacy considerations, evaluation criteria, and the crucial role of ongoing training and technical support. These objectives will serve as our compass, ensuring that we navigate the complex landscape of telehealth integration with clarity and purpose.

Slide 3: Purpose of Telehealth-Integrated EHR System

• Purpose of Integration:
  • At the heart of our discussion lies the fundamental question: What is the purpose of integrating telehealth with our existing Electronic Health Record system?
  • The answer lies in the transformative potential of this innovative technology.
• Paradigm Shift in Healthcare Delivery:
  • Telehealth-integrated EHR systems represent a paradigm shift in healthcare delivery.
  • They empower both providers and patients with unprecedented levels of accessibility and connectivity.
• Revolutionizing Care Delivery:
  • Through virtual consultations, online medical services, and streamlined record-keeping, these systems have the power to revolutionize the way we deliver care.
• Embarking on a Journey:
  • Today, we embark on a journey to unlock the full potential of telehealth integration.
  • We aim to harness its transformative power for the betterment of our patients and our practice.

Speaker Notes:

The purpose of the telehealth integrated Electronic Health Record (EHR) uniquely combines telehealth technology with the electronic health record system to enable medical professionals to provide patients with virtual care, online medical consultations, and diagnostic treatment, improve the accuracy of medical record-keeping, provide portal access, provide error-free, improved quality care, and help them make an informed decision based on the well integrated and comprehensive data (Haleem et al., 2021).

Moreover, studies have supported the idea that telehealth assistive technologies support coordinated care for chronic patients by providing advanced, well-equipped, and timely care (Davidson, 2020), making it easier for chronically ill patients to have timely care or emergency help through virtual consultations that can save their time and reduce their chances of hospital-acquired infections. These virtual care tools allow patients to advocate for their needs, easily share their care preferences, and become more actively engaged (Burton et al., 2022). The integrated telehealth system enhances the efficiency, accessibility, and quality of healthcare delivery, enabling patients to participate in their care actively and allowing providers to offer better remote care.

Slide 4: Use of Telehealth-Integrated EHRs

• Versatile Functionalities:
  • Telehealth-integrated Electronic Health Record systems offer a wealth of functionalities beyond traditional healthcare delivery models.
• Healthcare Provider Benefits:
  • Healthcare providers can utilize telehealth integration to:
    • Conduct virtual consultations.
    • Diagnose and treat patients remotely.
    • Monitor patients’ health status from afar.
• Patient Engagement:
  • Patients can:
    • Access their medical records.
    • Receive treatment recommendations.
    • Actively engage in their healthcare journey through these systems.
• Versatility and Adaptability:
  • The versatility and adaptability of telehealth integration make it a powerful tool for:
    • Enhancing patient care.
    • Driving positive clinical outcomes.
• Envisioning Possibilities:
  • As we explore the diverse applications of telehealth integration, envision the myriad possibilities that lie ahead for our organization and our patients.

Speaker Notes:

The telehealth-integrated EHRs enable healthcare providers to provide virtual consultations to patients, allowing them to diagnose and treat different conditions without requiring an in-person visit (Jin et al., 2020). This has dual benefits for the organization, reducing the long waiting lines and risk of hospital-acquired infections. The intended users of this type of technology are the patients, doctors, and nurses who have direct access to it and can take advantage of it. Patients can receive medical advice perspectives and remote treatment recommendations while improving the accessibility to health services (Gajarawala & Pelkowski, 2021).

Similarly, patients can access their health information, including medical records, test results, and treatment plans, through medicine portals, empowering them to participate actively in their healthcare decisions. Other uses of the telehealth integrated EHRs are remote monitoring of the patient’s vital signs, chronic condition, and recovery progression that helps ensure the proactive treatment and adjustment in the treatment plan. Moreover, improved communication helps in the safe exchange of information and facilitates the discussion of health concerns without a face-to-face appointment. Furthermore, it aids in reducing the healthcare cost for physical visits, travel expenses, and hospital stays. These systems will be safely deployed in the hospital setting within password-protected user access control measures to ensure the safe deployment of the technology.

Slide 5: Downsides of Telehealth-Integrated EHRs

• Acknowledging Potential Challenges:
  • Despite its transformative potential, telehealth integration presents certain limitations and challenges that warrant consideration.
• Technical Difficulties:
  • Bandwidth issues and technical glitches may impede the seamless delivery of virtual care services.
• Security Concerns:
  • Telehealth-integrated EHR systems are vulnerable to security breaches, necessitating robust cybersecurity measures to safeguard patient data.
• Regulatory Barriers:
  • Regulatory complexities and compliance requirements pose challenges to the widespread adoption and implementation of telehealth technologies.
• Maintaining Personal Connection:
  • The absence of physical interaction in virtual consultations may compromise the personal connection between patients and healthcare providers.
• Critical Approach:
  • It is imperative to approach telehealth integration with a critical eye, recognizing both its potential benefits and inherent limitations.

Speaker Notes:

The telehealth-integrated EHR systems have some limitations and downsides, as it may become challenging to perform comprehensive physical examinations due to technical difficulties such as bandwidth issues, security breaches, and regulatory barriers (Gajarawala & Pelkowski, 2021). Connectivity or security issues may threaten a patient’s confidentiality and ability to trust their healthcare provider within our organization. Thus, the virtual consultation may lack the personal touch.

Also, research has been associated with the adverse impact of telehealth on the continuity of care, arguing that online interactions may feel impersonal and or lack of physical examination may fail to aid in accurate treatment diagnosis (Mubaraki et al., 2020). Other limitations associated with the integrated system are the lack of multistate telehealth licensure, the accuracy of the diagnosis based on virtual consultation, and the patient and provider relationship, as it may feel like a loss of personal touch to the care that some of the patients may require and may have a significant impact on privacy and confidentiality.

Slide 6: Risks and Benefits of Telehealth Integration

• Examining Risks and Benefits:
  • Telehealth integration presents a spectrum of advantages and risks that necessitate careful consideration.
• Benefits of Telehealth Integration:
  • Increased access to care, enhanced patient engagement, and improved convenience for both patients and providers.
• Risks and Challenges:
  • Privacy concerns related to data security and confidentiality, technical glitches disrupting service delivery, and the potential loss of personal touch in virtual interactions.
• Complex Interplay:
  • The evaluation of telehealth integration requires a nuanced understanding of the intricate relationship between technology, patient care, and organizational dynamics.

Speaker Notes:

Next, this training session will discuss the potential risks and benefits of telehealth-treated EHRs and why some organizations may resist opting for such services.

Potential Benefits:

Increased Access to Care: A telehealth-integrated EHR can provide access to medical series irrespective of geographical or other limitations such as immobility or traveling issues (Haimi, 2023). It helps reduce disparities in access to healthcare facilities and improves health outcomes.

Remote Monitoring: It allows healthcare providers to monitor their patients’ health through online mediums, remote monitoring, and video consultations. It helps them provide early intervention and better management of chronic conditions while reducing the risk of hospital-acquired infections and medical errors.

Enhanced Patient Engagement: It empowers the patient to be actively engaged in their healthcare by providing access to their medical records, treatment plans, and educational resources that can aid patients to have a better understanding of their medical history and their current condition. The technology will contribute to overall quality and safety through the maintenance of HIPAA compliances and the active involvement of the patients in their care practices.

Potential Risks:

Privacy and Confidentiality Issues: Transmitting personal and sensitive patient information over a digital platform may pose a significant risk to data security. Breeches and unauthorized access may lead to identity theft, fraud, and potential patient harm.

Issues of Digital Literacy: People may have limited digital literacy, lack of access to digital platforms or limited access to reliable connections, lower socioeconomic status, or lack the language proficiency to access their information through telehealth integrated systems may lead to inaccurate or ill-informed decisions that may not align with the patient’s values or preferences.

Technical Glitches and Connectivity Issues: One of the biggest risks of reliance on technology is technical glitches and connectivity issues, which can disrupt the telehealth system and care.

Lack of Personal Touch: It may reduce the connection and relationship between the patient and their healthcare provider as most of their shared interaction is through the screen. That may impact the quality of communication, patient satisfaction, and empathy toward the patient’s condition as the patient might feel distant from their provider and not feel heard or understood.

Slide 7: Requirement for Successful Deployment

• Robust Technological Infrastructure:
  • Adequate bandwidth, stringent data security measures, and interoperability protocols are essential prerequisites for telehealth integration.
• Comprehensive Training Programs:
  • Implementation of thorough training programs to equip healthcare providers with the necessary skills and knowledge to utilize telehealth technology effectively.
• Interprofessional Collaboration:
  • Foster interprofessional collaboration to facilitate seamless integration of telehealth into existing workflows, promoting a culture of innovation and adaptability.
• Paving the Way for Success:
  • Addressing these requirements head-on will lay the foundation for the successful implementation of telehealth integration within our organization.

Speaker Notes:

For the successful deployment of the telehealth-integrated EHRs within our organization, it is important to take considerations into account. One of the major necessities is the technological infrastructure of the telehealth-integrated system, such as good bandwidth availability, data security, and interoperability factors that play a significant role in the effectiveness of the technology within our organization (Pandit et al., 2023). These factors helped the seamless transitioning of the integrated system with the traditional ones.

As in the earlier stages of the deployment, the organization’s infrastructure was analyzed, which highlighted good bandwidth availability and data security measures while the interoperability factors were satisfactory; thus during the deployment, we will upgrade these systems’ effectiveness criteria to avoid internet, interoperability, and data security issues during the consultation and portal usages to make the use of the platform seamless. To manage interoperability, the IT department will implement these changes, including upgrading the internet, transitioning, and user access control. At the same time, robust security complaints with regulatory authorities will be utilized. Similarly, comprehensive training is vital for utilizing technology, including virtual consultation, patient record access, and managing technical issues (Dutta & Hwang, 2020).

This comprehensive training will provide healthcare providers with extensive knowledge and hands-on training on conducting virtual consultations, accessing patient data, and ensuring data security. Furthermore, implementing robust security measures and compliance with HIPAA regulations can ensure safety and privacy alignment. Along with providers’ education, patients’ and their families’ education also holds a significant position, as it would help them to understand the use of the technology and how they can schedule appointments and adhere to them while providing awareness regarding the potential risks and benefits for the patient to make informed decisions. The patients’ healthcare preferences and their ability to take an active role in their care can be facilitated by comprehensive education that empowers patients with autonomy and decision-making abilities.

The nursing staff will be a part of the training session by providing education and guiding the patient regarding the aspects of the integrated system, how beneficial they are, and explaining the risks and benefits of the system to the patient and their families in their native, easily understandable language. Also, the interactive workshops, help desk, and user-friendly manuals set by the nurses to provide informed care practices within the integrated system would help the nurses train the patients and their families. Moreover, information can be placed on the patient portal so patients can access it whenever they want.

Slide 8: Patient Confidentiality and Privacy

• Robust Security Measures:
  • Implementation of end-to-end encryption, user authentication protocols, and regular data audits to safeguard sensitive health information.
• Adherence to Regulatory Guidelines:
  • Ensuring compliance with regulatory standards and guidelines pertaining to patient confidentiality and privacy in telehealth integration.
• Patient Education and Consent:
  • Educating patients about the importance of data privacy and obtaining clear consent for data usage to foster trust and transparency.
• Upholding Ethical Practices:
  • Prioritizing patient confidentiality and privacy to uphold ethical and responsible healthcare practices in the era of telehealth integration.

Speaker Notes:

The proposed telehealth platform is a digital platform that poses a significant threat to patient privacy and confidentiality. It does require a safe transition into the new system. However, the careful and safe data transition per the security measures can help overcome the loopholes. These integrated EHRs can help professionals align the data and healthcare management through information sharing and record keeping while aligning the security with the Health Insurance Probability and Accountability Act (HIPAA) regulations that standardize telehealth integration (Basil et al., 2022). HIPAA is a federal law that protects sensitive information about patients from disclosure without the patient’s consent and knowledge.

• End-to-end encryption and user authentication safeguard the patients’ sensitive information preventing unauthorized access.
• Regular data audits, bug checks, and upgrades to avoid breaches and hacking.
• Informed consent for every telehealth counter of data to ensure the protection of consensual use of patient data.
• Clear communication regarding the security measures with patients and ensuring that the patient understands how their data will be utilized and who will have access to information.
• Data anonymization and multiple authentication protocols help verify the user’s identity, reducing the risk of fraud and identity theft.
• Password protection, OTP verification, and role-based platform access provide better patient information safeguards.

Privacy and confidentiality are based on the assumption that the telehealth-integrated EHRs platforms are aligned with HIPAA standards and have strong security measures, verification protocols, and compliance with privacy regulations. Also, another underlying assumption is the education and awareness among the patients and their families regarding the use of the data and their consent for access to their data by healthcare providers.

Slide 9: Evaluation and Criteria for Assessing Effectiveness

• Comparative Analysis:
  • Conducting comparative analysis to assess the impact of telehealth integration on various metrics such as patient satisfaction, health outcomes, and operational efficiency.
• Feedback Mechanisms:
  • Implementing feedback mechanisms to gather input from stakeholders, including healthcare providers, patients, and administrative staff, to identify strengths and areas for improvement.
• Establishing Evaluation Criteria:
  • Defining clear evaluation criteria, including patient satisfaction rates, data security measures, and financial impact, to measure the effectiveness of telehealth-integrated EHR systems.
• Continuous Improvement:
  • Emphasizing ongoing evaluation to drive continuous improvement, ensuring that telehealth integration remains aligned with organizational goals and patient needs.

Speaker Notes:

The evaluation of the effectiveness of the technology can be carried out through a comparative and feedback-based method. The expected short-term results are seamless workflow, easy video consultation, and a reduced hospital-acquired infection rate, as most of the interactions will be based on online mediums. Similarly, other expected short-term results would be easy access to information, more integrated, informed decision-making feedback, and fewer waiting hours. The desired long-term results will be based on increased satisfaction, on-time emergency response and care management for chronic conditions, financial stability, and reduced costs of extra infrastructural changes.

The effectiveness of the overall technology infrastructure will be based on the pre-and post-comparative analysis that can explain the effectiveness of the technology as compared to the traditional EHR system (da Fonseca et al., 2021). Similarly, the surveys from end-users, such as healthcare professionals and patients, will be used as evaluative information to help advance technology and resolve conflicts. The strategies for the survey include questionnaires, interviews, and satisfaction surveys. Similarly, hospital statistics showing reduced levels of acquired infection rate, increased overall satisfaction, and a reduced number of medical errors can help evaluate the effectiveness of the telehealth-integrated EHRs within the organization.

Furthermore, the criteria for the evaluation of the effectiveness include the end-user’s testimonials, satisfaction survey feedback, and interviews that can help explain the effectiveness of using an integrated EHR system. In terms of cost-effectiveness, the reduced cost of extra infrastructure changes and the cost and benefit analysis of implementing the integrated system help identify the financial benefits of utilizing the technology. The evaluation criteria, such as patient satisfaction rate, data security, provider efficiency, and financial impact, allow the organization to make informed decisions regarding optimizing the integrated EHRs to provide continuity of care (Adane et al., 2019).

Slide 10: Ongoing Training and Technical Support

• Comprehensive Training Strategies:
  • Implementing various training methods, including online modules, hands-on workshops, and user-friendly manuals, to equip healthcare professionals with the skills needed to navigate telehealth-integrated EHR systems effectively.
• Empowering End-Users:
  • Empowering end-users with confidence and competence through comprehensive training and technical support, maximizing the benefits of telehealth integration.
• Feedback Mechanisms:
  • Establishing regular feedback mechanisms to gather input from end-users, allowing for continuous improvement and addressing any challenges or concerns promptly.
• Access to IT Support:
  • Providing access to IT support resources to assist end-users with technical issues or questions, ensuring smooth operation of telehealth-integrated systems.

Speaker Notes:

The last objective of the discussion is the ongoing training and technical support required for the implementation of the telehealth-integrated EHRs for the end-users, especially healthcare professionals, doctors, and nurses. Online and hands-on training will be provided during the implementation stage, and then annual training sessions will be set up to provide hands-on training and refresh your skills regarding the project. However, regular workshops every two months would be provided to resolve issues regarding the implementation and address staff concerns. Webinars and online modules will be readily available for you to access information whenever you want.

Furthermore, for the completion of the training, a series of videos and quizzes would be needed to be completed for you to have a certification of the training to regain data privacy, platform usage and best practice implementations. Lastly, user-friendly manuals would be shared with end-users to help them follow standardized practices. At the same time, IT support would be readily available whenever you need it in the form of a help desk placed on different floors in the organization and a helpline to call IT support.

However, there are still some knowledge gaps regarding the knowledge retention strategies and how the information provided would be assessed in practice. Similarly, it is still being determined how end-users will keep up with the ever-evolving nature of telehealth systems and regulatory changes. Furthermore, turnover issues of skills and trained professionals and interoperability issues may require further sustainability plans and advancement within the system.

Slide 11: Conclusion: Moving Forward

• Reflecting on the Journey:
  • Reflecting on the transformative potential of telehealth-integrated EHR systems and the opportunities they offer for enhancing patient care and organizational efficiency.
• Embracing Innovation:
  • Embracing innovation and fostering a culture of continuous learning to leverage the power of telehealth technology for positive change.
• Empowering Daily Practice:
  • Encouraging each participant to apply the knowledge and insights gained from the training session in their daily practice, focusing on delivering compassionate, patient-centered care.
• Moving Forward with Confidence:
  • Moving forward with confidence and conviction, equipped to meet the challenges and seize the opportunities of the digital age.

Speaker Notes:

This ongoing training session was designed to provide basic hands-on training in introducing the telehealth-integrated EHRs to end-users, especially professionals, doctors, and nurses. The information provided was based on providing comprehensive information regarding the risks and benefits of the technology, successful deployment, the need for interprofessional collaboration, and the evaluation of the changes. Moreover, the aim was to provide a comprehensive understanding of the change and to help you become more familiar with the technology. This training session was fruitful for you guys.

Slide 12: Question and Answer

• Now, I welcome any queries or concerns you may have regarding our telehealth initiative.
• Your feedback is invaluable as we embark on this transformative journey.

Speaker Notes:

As said earlier, please express your concerns if you have any queries; I would happily guide you through them. Thank you so much for your time and patience.

References

Adane, K., Gizachew, M., & Kendie, S. (2019). The role of medical data in efficient patient care delivery: A review. Risk Management and Healthcare Policy, 12, 67–73.

Burton, L., Rush, K. L., Smith, M. A., Davis, S., Rodriguez Echeverria, P., Suazo Hidalgo, L., & Görges, M. (2022). Empowering patients through virtual care delivery: Qualitative study With micropractice clinic patients and health care providers. JMIR Formative Research, 6(4), e32528.

Davidson, R., Barrett, D. I., Rixon, L., Newman, S., & ACT Program (2020). How the integration of telehealth and coordinated care approaches impact health care service organization structure and ethos: Mixed methods study. JMIR Nursing, 3(1), e20282.

Da Fonseca, M. H., Kovaleski, F., Picinin, C. T., Pedroso, B., & Rubbo, P. (2021). E-Health practices and technologies: A systematic review from 2014 to 2019. Healthcare, 9(9), 1192.

Dutta, B., & Hwang, H. G. (2020). The adoption of electronic medical record by physicians: A PRISMA-compliant systematic review. Medicine, 99(8), e19290.

Gajarawala, S. N., & Pelkowski, J. N. (2021). Telehealth benefits and barriers. The Journal for Nurse Practitioners: JNP, 17(2), 218–221.

Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors International, 2, 100117.

Haimi, M. (2023). The tragic paradoxical effect of telemedicine on healthcare disparities-a time for redemption: a narrative review. BMC Medical Informatics and Decision Making, 23(1), 1-10.

Jalalabadi, F., Izaddoost, S. A., Guillen, D. E., Fordis, C. M., Jr, & Reece, E. M. (2018). Deploying your telehealth platform. Seminars in Plastic Surgery, 32(4), 172–175.

Jin, M. X., Kim, S. Y., Miller, L. J., Behari, G., & Correa, R. (2020). Telemedicine: Current impact on the future. Cureus, 12(8), e9891.

Liang, Z., Xu, M., Liu, G., Zhou, Y., & Howard, P. (2022). Patient-centred care and patient autonomy: doctors’ views in Chinese hospitals. BMC Medical Ethics, 23(1), 38.

Mubaraki, A. A., Alrabie, A. D., Sibyani, A. K., Aljuaid, R. S., Bajaber, A. S., & Mubaraki, M. A. (2021). Advantages and disadvantages of telemedicine during the COVID-19 pandemic era among physicians in Taif, Saudi Arabia. Saudi Medical Journal, 42(1), 110–115.

Nouri, S., Khoong, E. C., Lyles, C. R., & Karliner, L. (2020). Addressing equity in telemedicine for chronic disease management during the Covid-19 pandemic. NEJM Catalyst Innovations in Care Delivery, 1(3).

Saeed, S. A., & Masters, R. M. (2021). Disparities in health care and the digital divide. Current Psychiatry Reports, 23(9), 61.

Detailed Assessment Instructions for the NURS FPX 6214 Assessment 4 Staff Training Session Presentation Assignment

Description

Develop and record a 10-15 slide audiovisual presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.

INTRODUCTION

Successful deployment of a new health care technology requires that your team be well trained in its use. Nurse leaders have many options to choose from when considering an effective training strategy, among which is the use of Web conferencing technologies, such as webinars, used to deliver training remotely to a geographically dispersed audience.

This assessment provides an opportunity for you to develop a presentation to introduce staff personnel to the new or upgraded telehealth technology that was the focus of your previous assessments.

PREPARATION

Successful deployment of new or upgraded telehealth technology requires that your team be well trained in its use. One key element of your overall training strategy is to orient your staff to the new technology. Consequently, you have decided to develop an orientation webinar, which can be used to deliver the training remotely using Web conferencing technologies.

To prepare for the assessment, you are encouraged to think about how you might use Web conferencing technologies, such as webinars, to deliver training to nursing staff. You may also want to begin thinking about how you will approach the design of your webinar presentation slides.

In addition, you may wish to:

• Review the assessment instructions and scoring guide to ensure that you understand the work you will be asked to complete.
• Review the Guiding Questions: Staff Training Session [DOCX], which includes questions to consider and additional guidance on how to successfully complete the assessment.

Note: Remember that you can submit all or a portion of your draft presentation to Smarthinking Tutoring for feedback before you submit the final version for this assessment. If you plan on using this free service, be mindful of the turnaround time of 24-48 hours for receiving feedback.

Audiovisual Equipment Setup and Testing

Because you will make a video recording of your presentation, it is a good idea to check that your recording hardware and software is working properly and that you are familiar with its use. You may use Kaltura Media or other technology of your choice for your video recording.

• If using Kaltura Media, refer to the Using Kaltura tutorial for directions on recording and uploading your video in the courseroom.

You may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you elect to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

Note: If you require the use of assistive technology or alternative communication methods to participate in this activity, please contact DisabilityServices@capella.edu to request accommodations.

REQUIREMENTS

Develop and record an audiovisual presentation for staff personnel to support the implementation and use of the new or upgraded telehealth technology. Create 10-15 slides to support your presentation, including a title slide and a references slide. Ensure that your presentation includes any guidelines and standards developed by your organization for the specific setting or population.

Complete the Vila Health: Preparing for a Staff Training Session simulation..

The presentation requirements, outlined below, correspond to the grading criteria in the Staff Training Session Scoring Guide, so be sure to address each point. Read the performance-level descriptions for each criterion to see how your work will be assessed. The Guiding Questions: Staff Training Session document, linked above, provides additional considerations that may be helpful in completing your assessment. In addition, be sure to note the requirements below for presentation format and length and for citing supporting evidence.

• Describe the purpose and use of the technology.
• Explain the potential risks and benefits of the technology.
• Identify the requirements for successful deployment of the technology, including appropriate training for providers, patients, and the patients’ families.
• Discuss patient confidentiality and privacy safeguards associated with the technology.
• Explain how the organization will assess the effectiveness of the technology.
• Describe the type of ongoing training and technical support that will be available to the nursing staff.
• Support assertions and conclusions with relevant and credible evidence.
• Develop slides that augment your presentation.
• Communicate effectively with staff to support the implementation and use of the technology.

Presentation Format and Length

Remember, you may use Microsoft PowerPoint or other suitable presentation software to create your slides. If you decide to use an application other than PowerPoint, check with your instructor to avoid potential file compatibility issues.

• Your slide deck should consist of 10-15 slides, including a title slide and a references slide.
• Use the speaker’s notes section of each slide to develop your talking points and cite your sources, as appropriate.

Supporting Evidence

• Cite 3-5 credible sources from peer-reviewed journals or professional industry publications to support your presentation.
• List your sources on the references slide at the end of your presentation.

ADDITIONAL REQUIREMENTS

Upload your audiovisual presentation and attach the presentation slides, with speaker notes, to the assessment area. See Using Kaltura for more information about uploading media. You may submit the assessment only once, so be sure that both assessment deliverables are included before submitting your assessment.

Proofread your presentation before you submit it to minimize errors that could distract readers and make it more difficult for them to focus on the substance of your presentation.

Portfolio Prompt: You may choose to save your presentation to your ePortfolio.

COMPETENCIES MEASURED

By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

• Competency 1: Evaluate technologies used to gather patient data; inform diagnoses; and enhance care quality, safety, and outcomes.
  • Describe the purpose and use of a new or upgraded telehealth technology.
  • Explain the potential risks and benefits of a new or upgraded telehealth technology.
• Competency 2: Develop a collaborative technology integration strategy.
  • Identify the requirements for successful deployment of a new or upgraded telehealth technology, including appropriate training for providers, patients, and the patients’ families.
• Competency 3: Develop a strategy for managing technology use that enhances patient care and organizational effectiveness.
  • Explain how an organization will assess the effectiveness of a new or upgraded telehealth technology.
  • Describe the type of ongoing training and technical support that will be available to a nursing staff.
• Competency 4: Promote effective technology use policies that protect patient confidentiality and privacy.
  • Address patient confidentiality and privacy safeguards associated with a new or upgraded telehealth technology.
• Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
  • Support assertions and conclusions with relevant and credible evidence.
  • Develop slides that augment a multimedia presentation.
  • Communicate effectively with staff to support the implementation and use of a new or upgraded telehealth technology.

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