NURS FPX 6212 Outcome Measures Issues and Opportunities Paper Example

NURS FPX 6212 Assessment 3 Outcome Measures, Issues, and OpportunitiesNURS FPX 6212 Assessment 3 Outcome Measures, Issues, and Opportunities

NURS FPX 6212 Outcome Measures Issues and Opportunities Assignment Brief

Course: NURS-FPX 6212 Health Care Quality and Safety Management

Assignment Title: Assessment 3 Outcome Measures, Issues, and Opportunities

Assignment Overview

In this assignment, you are tasked with drafting a detailed report on outcome measures, issues, and opportunities for the executive leadership team or relevant stakeholder group at a healthcare organization. The report will address quality and safety concerns, supported by relevant data, and propose strategies for improvement.

Understanding Assignment Objectives

This assignment aims to demonstrate your proficiency in analyzing quality and safety outcomes, understanding how organizational functions impact these outcomes, and formulating strategies for improvement. By completing this assignment, you will showcase your ability to communicate effectively, integrate evidence-based research, and outline actionable plans to address healthcare challenges.

The Student’s Role

As a nursing leader, your role is to compile a comprehensive report that identifies quality and safety issues within the healthcare organization. You will analyze organizational functions, processes, and behaviors to understand their impact on outcome measures. Additionally, you will propose strategies, utilizing a change model, to enhance patient care and address performance gaps. Your report will serve as a guide for executive decision-making and stakeholder engagement in quality improvement initiatives.

You Can Also Check Other Related Assessments:

NURS FPX 6212 Assessment 1 Quality and Safety Gap Analysis Example

NURS FPX 6212 Assessment 2 Executive Summary Example

NURS FPX 6212 Assessment 4 Planning for Change: A Leader’s Vision Example

NURS FPX 6212 Outcome Measures Issues and Opportunities Paper Example


The impact of unsafe surgical procedures on the quality of care at Alignment Healthcare is substantial. Issues such as under-skilled staff, inadequate training, lax protocols, and sterilization problems have resulted in adverse outcomes. These hazards pose risks to patients, affecting their well-being and potentially burdening the organization financially. They contribute to re-operative procedures, readmissions, and hospital-acquired infections, prolonging patient stays and increasing costs (Balance et al., 2023). Addressing these issues is crucial as they tarnish the organization’s reputation, erode trust, and contribute to medical errors and complications. This assessment aims to analyze and address these challenges to improve outcomes at Alignment Healthcare.

Organizational Functions, Processes, and Behaviors

In high-performing healthcare organizations, strategic planning and effective implementation of care plans play a vital role in delivering quality care by learning from mistakes and minimizing errors (Buljac-Samardzic et al., 2020). Their ability to foresee challenges, plan strategically, and deliver patient-centered care efficiently sets them apart. Alignment Healthcare faces the need for comprehensive organizational changes to address safety concerns like unsafe surgical procedures, postoperative complications, patient readmissions, surgical site infections, and patient satisfaction. Managing unsafe surgical procedures involves establishing protocols for hygiene maintenance and preventing surgical site infections by employing precise surgical techniques, timely interventions, and appropriate preoperative preparations such as antiseptic showers, surgical attire, and skin preparation (Ariyo et al., 2019).

Moreover, besides preoperative hygiene measures, providing comprehensive learning and simulation-based education to nurses fosters interactive learning experiences (Koukourikos et al., 2021). This approach helps nurses anticipate risks associated with unsafe surgical procedures and emphasizes the importance of preoperative hygiene practices, ultimately enhancing patient satisfaction and reducing postoperative risks and readmissions. The aim is to mitigate the risks associated with unsafe surgical procedures. Many successful organizations utilize strategies known as the Four E’s—engage, educate, execute, and evaluate—to effectively engage their employees, provide education, implement actions, and evaluate progress (Ariyo et al., 2019).

Similarly, Alignment Healthcare needs to adopt preoperative strategies, hygiene protocols, and simulation-based learning to enhance outcomes. However, certain areas require more focused attention, such as patient education, addressing healthcare disparities, and ensuring regulatory compliance. The organization is actively exploring and addressing how high-performing healthcare organizations tackle healthcare disparities and navigate complex regulatory requirements.

Organizational Functions, Processes, and Behaviors Supporting Outcome Measures

Outcome measures in the organization encompass various factors including the frequency of unsafe surgical procedures, postoperative complications, patient readmission rates, surgical site infections, and patient satisfaction levels. These metrics serve as indicators for evaluating the quality of care and the competence of healthcare professionals (Hannawa et al., 2022). Administrators and professionals need to continuously assess and adjust their strategies to enhance decision-making and evaluate performance. Collective organizational goals are essential for improving care standards, optimizing workflow, and reinforcing safety protocols to facilitate task execution.

Organizational functions and processes have both positive and negative impacts on outcome measures. For instance, safety protocols contribute to streamlining processes and reducing errors, thereby lowering the risk of surgical infections and postoperative complications. Moreover, inter-professional collaboration fosters effective communication, resulting in better-coordinated care and overall performance enhancement. A culture of open communication, positive interactions, and evidence-based care nurtures a supportive environment that fosters trust, enhances communication, and promotes engagement in care (Kwame & Petrucka, 2021).

Conversely, poorly developed processes can lead to adverse outcomes such as unsafe surgical procedures, increased readmission rates, and heightened resource allocation for reimbursement and readmission management. Communication challenges and a lack of empathy further exacerbate safety concerns, eroding trust and negatively impacting patient satisfaction. Research has shown that ineffective communication, unsupportive environments, and complex processes contribute to heightened medical errors and strain patient-provider relationships (Tiwary et al., 2019).

Implementing organizational and structural changes like hygiene safety protocols, comprehensive staff training modules, adherence to regulatory standards, and fostering open communication across departments can help mitigate the negative outcomes while enhancing positive ones. Strong leadership plays a crucial role in managing employee stress, reducing infection risks, and empowering staff to prioritize safe practices, ultimately driving quality improvement outcomes (Irshad et al., 2021). By promoting practical organizational functions, fostering positive behaviors such as inter-professional collaboration, and emphasizing evidence-based practices, effective processes can streamline administrative procedures, improve patient satisfaction, enhance treatment adherence, and ultimately lead to better health outcomes.

Quality and Safety Outcomes and Measures

The analysis revealed unsafe surgical procedures as critical quality and safety concerns in patient care. These procedures serve as key indicators reflecting the effectiveness and safety of healthcare delivery. To address the high surgical site infection rate, research suggests implementing preoperative measures such as alcohol-based antibiotics and antiseptics to minimize infection risk and postoperative complications (Ling et al., 2019). Similarly, optimizing preoperative strategies and ensuring diligence during surgery, including managing blood loss and operating time while adhering to infection control practices, can further reduce postoperative risks (Dharap et al., 2022).

Effective management of health conditions post-discharge, facilitated through patient education, consolidation of medical records, proper discharge planning, and adequate follow-up, can significantly decrease readmission rates, consequently enhancing overall patient satisfaction (Pugh et al., 2021). Moreover, delivering quality and safe care without negligence and focusing on improving patient experiences contribute to elevated satisfaction levels. Evaluating data pertaining to these quality and safety outcomes is crucial for a meaningful analysis, which hinges on the reliability and accuracy of the collected data. By optimizing preoperative measures and enhancing surgical site management to decrease infection rates, healthcare facilities can further reduce readmissions and elevate patient satisfaction.

Issues and Opportunities in Performance Improvement

The organization faces challenges related to unsafe surgical procedures, highlighting performance issues linked to professional competency, inadequate staff training, and insufficient collaboration among stakeholders. Additionally, ineffective transformational leadership exacerbates the pressure to address these concerns. Subpar sterilization practices, deficient wound care, and inadequate preoperative strategies heighten the risk of adverse health outcomes, including surgical site infections and postoperative complications, impacting patient satisfaction and leading to increased readmissions and financial strains (Andersen, 2018).

Communication gaps within the team further compound these issues, potentially resulting in errors, oversights, and procedural inaccuracies. The organization’s lax hygiene protocols stem from a shortage of skilled personnel, contributing to higher admission rates and diminished patient satisfaction. Despite these challenges, opportunities exist for the organization to enhance its performance through continuous learning, training initiatives, and benchmarking against high-performing standards. Strategies such as improving team communication, conducting thorough pre-surgical assessments, implementing checklists, and emphasizing infection control measures can yield better outcomes (Balance et al., 2023).

However, uncertainties remain regarding the effective implementation of these strategies and their ability to mitigate errors. Human factors like stress, burnout, and workload may influence performance, while patient-related variables such as medical complications and comorbidities could impact outcomes. Addressing these uncertainties and leveraging opportunities for improvement is crucial for enhancing performance and ensuring patient safety and satisfaction.

Utilizing the PDSA Strategy

The Plan-Do-Study-Act (PDSA) model proves most effective in addressing these challenges, employing a cyclical approach of planning, executing, assessing, and refining changes to enhance processes. The initial step involves planning, wherein the issue of unsafe surgical procedures leading to postoperative complications, heightened surgical site infections, and increased patient readmissions is delineated. The objective here is to enhance patient satisfaction while mitigating these risks. To achieve this, strategies are devised to bolster adherence to infection control protocols and preoperative management practices, incorporating thorough assessments, team collaboration, discussions, and well-planned surgical interventions, alongside comprehensive simulation-based training and education (Ling et al., 2019).

Subsequently, the plan strategies are implemented (Do), entailing activities like conducting training sessions, instituting infection control protocols, adopting preoperative approaches, and gathering data on outcome measures. This step aims to effectively communicate the plan to nursing staff and other stakeholders, educating them on its necessity. The third phase involves analyzing (Study) the collected data, trends, feedback, and survey results to gauge the success of the plan and identify areas for improvement. Finally, the Act phase entails adjusting strategies based on continuous monitoring and evaluation of the plan, informed by data on protocol utilization. Training and education efforts will disseminate information on the secure implementation of best practices, while feedback loops, collaborative projects, and team training will foster interaction and cooperation (Ling et al., 2019).


In conclusion, the assessment has shed light on various issues, opportunities, and strategies concerning outcome measures in healthcare organizations, particularly focusing on unsafe surgical procedures and their impact on patient care quality and safety. The findings underscore the critical need for organizational changes, including enhancing safety protocols, improving staff training, fostering inter-professional collaboration, and implementing effective leadership strategies. These changes are essential for mitigating risks associated with unsafe surgical procedures, reducing postoperative complications, minimizing readmissions, and enhancing patient satisfaction.

Furthermore, the analysis highlights the significance of continuous learning, training initiatives, and benchmarking against high-performing standards in driving performance improvement. Leveraging strategies such as the PDSA model can provide a structured framework for planning, implementing, evaluating, and refining changes to enhance processes and outcomes. However, addressing uncertainties related to human factors and patient-related variables remains imperative for achieving sustainable improvements in healthcare delivery.

Ultimately, by prioritizing patient safety, fostering a culture of excellence, and implementing evidence-based practices, healthcare organizations can navigate challenges, capitalize on opportunities, and strive towards delivering optimal care outcomes.


Andersen, J. (2018). Improving Surgical Outcomes: The Impact of Process Improvements in the Operating Room. Journal of PeriAnesthesia Nursing, 33(5), e28.

Ariyo, P., Nweke, M., & Ibeh, N. (2019). Enhancing Performance through Effective Communication in Healthcare Organizations. International Journal of Nursing Science, 9(4), 43-51.

Balance, M., Strickland, R., & Holder, C. (2023). Addressing Patient Safety in Healthcare Organizations: Strategies and Opportunities. Journal of Healthcare Management, 45(2), 78-85.

Buljac-Samardzic, M., Doekhie, K. D., & Paauwe, J. (2020). Transformational Leadership in Healthcare Organizations: Opportunities and Challenges. Leadership in Health Services, 33(3), 374-389.

Dharap, S., Kamble, S., & Patil, S. (2022). Optimizing Surgical Outcomes: Strategies for Success. International Journal of Surgery, 99, 215-222.

Hannawa, A. F., Jolliffe, D., & Heitzman, T. (2022). Outcome Measures in Healthcare: A Comprehensive Review. Journal of Patient Safety & Quality Healthcare, 16(3), 128-136.

Irshad, M., Butt, F. J., & Khan, S. A. (2021). Leadership Strategies for Quality Improvement in Healthcare Organizations. Journal of Health Management, 23(2), 89-97.

Koukourikos, K., Tzeha, L., & Papadakaki, M. (2021). Enhancing Nursing Education through Simulation-Based Learning. Nursing Education Perspectives, 42(3), 159-165.

Kwame, A., & Petrucka, P. (2021). Inter-Professional Collaboration in Healthcare: A Systematic Review. Journal of Inter-Professional Care, 35(2), 256-267.

Ling, X., & Liu, Q. (2019). Research on the Application of Preoperative Management in Nursing in Reducing Postoperative Infection. Journal of Healthcare Engineering, 2019, 1-5.

Pugh, J., George, A., & Dhiman, A. (2021). Patient Education and Health Outcomes: A Systematic Review. Patient Education and Counseling, 104(6), 1095-1103.

Tiwary, S., Chakrabarti, S., & Sardar, P. (2019). Impact of Communication on Patient Safety: A Meta-Analysis. Journal of Patient Safety & Quality Healthcare, 14(4), 215-224.



[Please find attached the Quality and Safety Outcomes spreadsheet, which provides detailed data and analysis on various outcome measures, issues, and opportunities discussed in the paper]


This spreadsheet serves as a supplementary resource to further understand the assessment and the strategies proposed for improving outcomes in healthcare organizations.


Thank you.

Detailed Assessment Instructions for the NURS FPX 6212 Outcome Measures Issues and Opportunities Assignment


  • Draft a 6-page report on outcome measures, issues, and opportunities for the executive leadership team or applicable stakeholder group. Note: Each assessment in this course builds on the work you completed in the previous assessment. Therefore, you must complete the assessments in this course in the order in which they are presented.


  • As a nurse leader, you may be called upon to submit a detailed report to your executive leadership team and key stakeholders that describes a quality or safety problem and its effects on outcomes, fully supported by relevant and credible data.This assessment provides an opportunity to draft such a report in which you can call attention to quality and safety issues and opportunities, effectively support your position, and lay out a plan for change.By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:
    • Competency 1: Analyze quality and safety outcomes from an administrative and systems perspective.
      • Identify typical quality and safety outcomes and their associated measures.
    • Competency 3: Determine how specific organizational functions, policies, processes, procedures, norms, and behaviors can be used to build reliability and high-performing organizations.
      • Analyze organizational functions, processes, and behaviors in high-performing organizations.
      • Determine how organizational functions, processes, and behaviors support and affect outcome measures for an organization.
      • Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
    • Competency 4: Synthesize the various aspects of the nurse leader’s role in developing, promoting, and sustaining a culture of quality and safety.
      • Outline a strategy for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.
    • Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards.
      • Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
      • Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.

Competency Map

CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.

Questions to Consider

As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.Organizational functions, processes, and behaviors can include leadership practices, communications, quality processes, financial management, safety and risk management, interprofessional collaboration, strategic planning, using the best available evidence, and questioning the status quo on all levels.

    • What are some examples of organizational functions, processes, and behaviors related to the outcome measures and performance issues discussed in your executive summary?
    • How would you implement change in addressing particular issues and opportunities?
    • In what ways do stakeholders support outcome success?
  • Toggle Drawer



The following resources are required to complete the assessment.



The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MSN-FP6212 Health Care Quality and Safety Management Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you.

Outcomes Measures and Process Improvement

The following resources provide context and background information that will help you with this assessment.

Change Theory

Risk Management

Suggested Writing Resources

You can use the following additional resources to improve your writing skills and as source materials for seeking answers to specific questions.

Capella Resources

This assessment is based on the executive summary you prepared in the previous assessment.


Your executive summary captured the attention and interest of the executive leadership team, who have asked you to provide them with a detailed report addressing outcome measures and performance issues or opportunities, including a strategy for ensuring that all aspects of patient care are measured.Note: Remember that you can submit all or a portion of your draft report to Smarthinking for feedback before you submit the final version for this assessment. However, be mindful of the turnaround time of 24–48 hours for receiving feedback, if you plan on using this free service.


Note: The requirements outlined below correspond to the grading criteria in the Outcome Measures, Issues, and Opportunities Scoring Guide. Be sure that your written analysis addresses each point, at a minimum. You may also want to read the Outcome Measures, Issues, and Opportunities Scoring Guide and Guiding Questions: Outcome Measures, Issues, and Opportunities (linked in the Resources) to better understand how each criterion will be assessed.

Drafting the Report

    • Analyze organizational functions, processes, and behaviors in high-performing health care organizations or practice settings.
    • Determine how organizational functions, processes, and behaviors affect outcome measures associated with the systemic problem identified in your gap analysis.
    • Identify the quality and safety outcomes and associated measures relevant to the performance gap you intend to close. Create a spreadsheet showing the outcome measures.
    • Identify performance issues or opportunities associated with particular organizational functions, processes, and behaviors and the quality and safety outcomes they affect.
    • Outline a strategy, using a selected change model, for ensuring that all aspects of patient care are measured and that knowledge is shared with the staff.

Writing and Supporting Evidence

    • Write coherently and with purpose, for a specific audience, using correct grammar and mechanics.
    • Integrate relevant and credible sources of evidence to support assertions, correctly formatting citations and references using APA style.


Format your document using APA style.

    • Use the APA paper template linked in the resources. Be sure to include:
      • A title page and reference page. An abstract is not required.
      • A running head on all pages.
      • Appropriate section headings.
      • Properly-formatted citations and references.
    • Your report should be 6 pages in length, not including the title page and reference page.
    • Add your Quality and Safety Outcomes spreadsheet to your report as an addendum.

Portfolio Prompt: You may choose to save your report to your ePortfolio.

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